Frequently Asked Questions
Everything you need to know about your Salt Life orders and products.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping takes between 3 to 7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that certain items, such as swimwear and final sale products, may be subject to different return conditions for hygiene and clearance reasons.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite fitting shirt or shorts and comparing those dimensions to our chart to ensure the perfect coastal fit.
Are your performance shirts UV-protected?
Yes, many of our performance shirts are engineered with built-in UPF 30 or UPF 50+ protection to keep you safe from harmful rays during long days on the water. Check the specific product description for the UPF rating.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay for a faster checkout experience.